How Soft Space Supports Financial Inclusion

As digital payments revolutionize commerce, Soft Space emerges as Malaysia's leading fintech innovator, providing cutting-edge payment solutions for businesses of all sizes.
April 3, 2025 by
How Soft Space Supports Financial Inclusion
Alifah

Redefining Digital Payments in Southeast Asia

Founded in 2012, Soft Space has become a key player in the region's payment ecosystem with its:

  • Omnichannel payment platform (supporting 100+ payment methods)
  • Patented softPOS technology (turning smartphones into POS terminals)
  • Bank-grade security with PCI DSS compliance
  • Seamless API integration for businesses

Exclusive Interview with Soft Space Leadership

We spoke with Joel Tay, Chief Commercial Officer of Soft Space, about the company's vision and achievements.

Q: What differentiates Soft Space from other payment providers?

A: "Our softPOS technology is truly revolutionary - it eliminates hardware costs and enables any merchant to accept card payments using just their smartphones."

Q: How has Soft Space contributed to Malaysia's cashless journey?

A: "We've empowered thousands of SMEs to go digital, especially during COVID-19 when contactless payments became essential. Our solutions helped businesses continue operating safely."

Q: What's next for Soft Space?

A: "We're expanding across ASEAN and developing blockchain-based payment solutions while maintaining our focus on financial inclusion."

Why Businesses Choose Soft Space

1. Cutting-Edge Technology

  • First-in-market softPOS solution
  • QR code payment integration
  • Real-time transaction analytics

2. Financial Inclusion

  • Enables micro-merchants to accept digital payments
  • Supports underbanked businesses
  • Multi-language platform for diverse markets

3. Enterprise-Grade Solutions

  • Customizable payment infrastructure
  • White-label solutions for banks
  • Fraud detection systems

4. Regional Expansion

Currently operating in:

  • Malaysia
  • Thailand
  • Japan
  • Philippines
  • Australia

Challenges and Competitive Landscape

While competing with global players like Stripe and Adyen, Soft Space maintains an edge through:

  • Local market expertise
  • Regulatory compliance
  • Cost-effective solutions

Future Developments

  • Central Bank Digital Currency (CBDC) integration
  • Buy Now Pay Later (BNPL) features
  • Enhanced AI fraud prevention

Conclusion: The Future of Payments

Soft Space continues to drive Malaysia's digital payment revolution with innovative, inclusive solutions. As cashless adoption grows, Soft Space is well-positioned to lead the next wave of fintech innovation.

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How Soft Space Supports Financial Inclusion
Alifah April 3, 2025
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